30 days on the base and remote if they stop working.
Don’t use a high-power cell phone brick on the base
Since the lamps are custom-made, we don’t take returns.
We gladly send you a new lamp if:
- 1. We make a mistake on the name or design.
- 2. Product arrived damaged. (Let us know within 7 days)
- 3. Lost on transit. (If tracking shows delivered to your address, the customer will need to file a claim with USPS)
We don’t take returns for the following reasons.
- 1.-Customer chose the wrong size or information.
- 2. Personal reasons (Changed mind or personal taste)
- 3. Arrived late due to USPS